Frequently asked questions

What products does Achrat Exports offer?

We specialize in a wide range of ceramic crockery, including plates, bowls, mugs, serving sets, and dinnerware. Additionally, we offer sanitary ware, bathroom accessories made from SS and brass, and high-quality hardware products.

Can I request customized designs for ceramic crockery?

Yes! We provide customized solutions to meet your unique design and style preferences, ensuring the products align with your specific needs.

What is your order process for international clients?

1)Inquiry & Quotation: Submit your requirements, and we’ll provide a detailed quotation. 2)Sample Approval: Review and approve product samples. 3)Order Confirmation: Confirm the order and agree on payment terms. 4)Production & Quality Check: We manufacture and inspect products to meet your standards. 5)Shipping & Delivery: Goods are shipped using the agreed incoterm, ensuring timely delivery

What is the minimum order quantity (MOQ)?

Our MOQ depends on the product category and design. For ceramic crockery, the MOQ typically starts from 100 pieces per design. For other products, MOQ will vary based on customization and order specifications.

Do you offer packaging and branding options?

Yes, we provide customized packaging and private labeling options to align with your branding requirements. Packaging is designed to ensure product safety during transit.

How do you handle shipping and logistics?

We manage shipping through trusted logistics partners and offer door-to-door delivery based on your preferred incoterms. We ensure proper documentation, insurance, and timely delivery to your destination.

Can you provide support for export documentation?

Yes, we assist with all necessary export documents, including Commercial Invoice, Packing List, Certificate of Origin, and Bill of Lading, ensuring compliance with international trade standards.